.

  www.caomod.nic.in

Office of the JS(E/CAO)
Ministry of Defence
Government of India

AFHQ
    Home About us Forms Tenders Links   Contact us Sitemap
Divisions
Administration
Coord & Welfare
Estate & Works
Finance & Materials
Manpower
Personnel
 
Other organs
Computer Cell
Dept Discipline
Grievance Cell
Legal Cell
Medical Aid fund
Training Institute
 
You are here : Home > Pension Cell
help line no: 23792498/

PENSION CELL

           A Single Window Pension Cell has been created in CAO’s Office with a view to streamline the processing of pension cases and quick disposal of grievances in respect of retiring / retired AFHQ personnel. All pension cases of officials of AFHQ, who are superannuating, will be dealt by the newly created Pension Cell.  The inception of pension cell will enhance the efficiency and effectiveness of pension related issues.

VISION:
(Organizational aspiration)

To be an inclusive organization with a marked excellence, catering for the pension issues of AFHQ employees.

MISSION:
(Reasons for our existence)

  • To provide hassle free pension benefits and resolve post retirement pension issues of AFHQ employees.
  • Streamline and quick processing of pension cases and prompt disposal of grievances of post retirement cases in a time bound manner.
  • Digitization of all records i.e. closed pension cases as well as retiring cases.

 STRATEGY:

  • Starting the process of documentation of pension 2 years prior to retirement by sensitizing various admin sections regarding scrutiny of Service books with check lists such as Verified Qualifying Service (VQS), nomination details, family details, former service if any etc.
  • Verification of length of service verifying Dias non, Suspension period, Foreign services (Autonomous bodies) for which pension contribution has not been made, EOL on private affaires.
  • Verification of earlier service if done in other Dept.
  • Communication with the retiring official regarding actions required to be done at the level of individual. Check list for pensioner has been prepared and can be accessed here.
  • Processing pension cases one year before retirement.
  • Issuance of PPO 2 months before retirement through liaison with PCDA (P), Allahabad.
  • Processing the cases in laid down time scheduled.
  • Immediate redressal on grievances of retired employees with prompt and affective liaising with O/o PCDA (HQ).
  • Prompt disposal of grievances of retiring employees.
  • Emphasizing the record management.
  • Preparing of data sheet for monitoring of under processing pension cases.
  • All pension cases of retired employees will be kept in data base along with scanned copy.

VALUE:

  • Proactive
  • Facilitation
  • Prompt
  • Empathy
  • Service with smile

 FUTURE INITIATIVE:

  • Phase wise transfer of closed pension records from all Admin Sections.
  • Preparing of year wise / month wise digital data of closed pension cases with scanned copy of PPO.
  • On line view/availability of details of retired employees with scanned copy of PPO.
  • Developing of feedback system.
  • On line view of processing/status of pension cases of retiring employees.
 
 

Status of Pension Cases under Jurisdiction of CAO (as on 27 Nov 2015)

 
   
     
  Year 2016 Year 2017
     
  January January
  February February
  March March
  April April
  May May
  June June
  July July
  August August
  September September
  October October
  November November
  December December
     
     
 

For queries and help, Please Contact:

Section Officer, CAO/Pension Cell- 23792498 (During Office Hours)

  Accessibility Statement Copyright Statement
(c) 2004 CAO/EDP. All rights reserved. Ownership: This Website belongs to Office of the Joint Secretary (E/CAO), Ministry of Defence, Government of India. This website was launched on 24 Apr 2004 and is maintained by CAO/EDP Cell, Ministry of Defence.
The site is best viewed in IE 5 or above and at resolution 800 x 600.